Title:
The Library in the Twenty-first Century: New Services for the Information Age

Find out more:
Six years after the initial publication of this book, Brophy sees no reason to revise his original judgment that libraries continue to be under threat and have to be proactive, if not aggressive about defining and taking their place in their respective environments, whether it is universities, schools, corporations, or the general public.

Title:
A Day in the Life: Career Options in Library and Information Science

Find out more:
The great thing about this book is that there's such a diverse range of jobs profiled here that it can be useful for anyone, regardless of where he or she may be on a career path.

Title:
Managing Stress and Conflict in Libraries

Find out more:
There are plenty of books about stress and bullying in the workplace but few specifically covering the library sector. Even fewer are so readable and full of practical suggestions.

Title:
Digital Literacies for Learning

Find out more:
I encourage you to read this book and consider the themes discussed in the context and culture of your own institution. It will benefit those of you responsible for policy-making as well as those wanting to explore practical developments in student learning.

Title:
The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E-mail Environments

Find out more:
If I come away from reading this book with only one thought, it would be 'remember why you became a reference librarian, way back when' and, with some practice and informal training, the pieces will fall into place.

Title:
Knowledge, Information and the Business Process: Revolutionary Thinking or Common Sense?

Find out more:
Liz Taylor has written an atypical book that discusses how knowledge, both individual and collective, can be managed to affect change within business processes, and how proactive management can achieve realised benefits.

Title:
Rethinking Information Work: A Career Guide for Librarians and Other Information Professionals
Book published September 2006

Find out more:
"Dority's approach is a wake-up call, not just to information specialists, but to anyone who believes the present will always remain so. And she gives us the tools to deal with our own changing professional realities."

Title:
Knowing Knowledge
Book published November 2006

Find out more:
" ... one of those rare books in which the endgame of the author is not necessarily to lead the reader to a pre-formed conclusion. It's purposefully written so that the reader comes to his or her own conclusions on the matter."

Title:
Music Distribution and the Internet: A Legal Guide for the Music Business
Book published July 2006

Find out more:
" ... a useful resource by probing the basics of the broad and diverse set of legal problems confronting those working in this area. Few other books about online music offer any analysis of matters such as advertising regulations, electronic payment systems or international conflicts of laws."

Title:
Infotopia: How Many Minds Produce Knowledge
Book published August 2006

Find out more:
"Of course the book's central issue (that people do not share all they know) is vital to its content. Sunstein also says the herd mentality of organisational hierarchies needs to be addressed if, say, healthcare workers are to open up about their thoughts."

Title:
Open Access: Key Strategic, Technical and Economic Aspects
Book published July 2006

Find out more:
"If you know nothing about the open access debate, then this book will surely inform you and make you an advocate for the cause."

Title:
Digital Preservation Management: Implementing Short-term Strategies for Long-term Problems
Last complete revision on April 2005.

Find out more:
" ... strives to introduce people to the key components needed to establish a viable digital-preservation program. "

Title:
Solving Management Problems in Information Services
Book published March 2006

Find out more:
"The book provides an accessible introduction to some of the techniques that can be used to review services and plan for the future."

Title:
The New OPL Sourcebook: A Guide for Solo and Small Libraries
Book published May 2006

Find out more:
"... written in an easy, readable style, making it enjoyable to read through the first part in sequence. It is the only book I know of available for One-Person Libraries (OPLs) or solo librarians. Evidently. based on author Judith Siess's experience, it offers a range of practical advice about the difficulties faced by solos."

Title:
The Librarian's Internet Survival Guide: Strategies for the High-tech Reference Desk, 2nd Edition
Book published December 2006

Find out more:
" ... this book is primarily aimed at those who unashamedly still call themselves librarians. It is not an ultra-technical treatise, but a practical work for those trying to serve a demanding public."

Title:
Semantic Web Technologies: Trends and Research in Ontology-based Systems
Book published April 2006

Find out more:
"Even though the individual chapters of 'Semantic Web Technologies' are interesting as stand-alone works, the book as a whole provides a useful survey of the current state of Semantic Web research."

Title:
Wikis: The Tools for Information Work and Collaboration
Book published April 2006

Find out more:
"For the reader already familiar with wiki environments, looking for practical advice on how to improve or better manage their wiki, then this book has little to offer. However, I definitely recommend this book to readers who are new to the topic and seeking a good introduction."

Title:
Teach Beyond Your Reach
Book published May 2006

Find out more:
"This manual's strength is that it describes real-life examples, and you know that the author is speaking from her own experience. I would enjoy being in Neidorf's class ..."

Title:
Making IT Governance Work in a Sarbanes-Oxley World
Book published December 2005

Find out more:
"If you are new to this topic and want a detailed discussion of the intricacies of IT governance, then this book may be for you."

Title:
Books About Usability

Find out more:
"I certainly know that my best work is not found on my website. The web is great for polemics, news items and short summaries, but my books and book-length reports are the place to look for deeper insights and the full list of guidelines you need to know for practical design projects".

Title:
Ten Steps to Maturity in Knowledge Management: Lessons in Economy
Book published February 2006

Find out more:
"As an experienced practitioner, I consider these guidelines to be full of common sense. It is clear that the authors have given much thought, not only to their own experiences, but also what other practitioners have shared with them in terms of KM successes."

Title:
Competitive Intelligence
Book published October 2005

Find out more:
"Whether you are a CI novice trying to find information on how to develop and operate a CI centre or a seasoned CI practitioner looking for applications of CI or case studies, this book is for you."

Title:
Networks of Innovation: Change and Meaning in the Age of the Internet
Book published February 2005

Find out more:
"The bulk of the book concerns itself with examining many of the collaborative successes of the Internet and especially those applications, such as email and the World Wide Web, where collaboration produced results very different from the original intentions encapsulated in the initial creative work."

Title:
Cashing in with Content: How Innovative Marketers Use Digital Information to Turn Browsers into Buyers
Book published November 2005

Find out more:
"Overall, the techniques described to attract browsers and buyers are not new, but this book brings the focus on content to the fore. It is a quick-read compendium of effective examples and proven ideas in action."

Title:
Competitive Intelligence: Gathering, Analysing and Putting it to Work
Book published September 2005

Find out more:
"I learnt things I'd forgotten and a few things I don't think I ever knew. If UK competitive intelligence is your bag, then this book should be in it!"

Title:
Knowledge Management: An Integrative Approach
Book published June 2005

Find out more:
"Good clear explanations are provided the first time a technical term is used, and extensive references at the end of each chapter make the book very readable and a good starting point to pursue further reading on different theories and strategies."

Title:
Setting up a library and information service from scratch
Book published September 2005

Find out more:
"I found this useful book easy-to-read, and would recommend it to those already running library and information services as well as to those just starting out."

Title:
Knowledge Based Working: Intelligent Operating for the Knowledge Age
Book published June 2005

Find out more:
"The book is a slim volume (136 pages) and written in a style that makes it accessible to both the novice and the expert. Ellis is a firm believer in the positive benefits that KBW brings. He shows very clearly how the vast majority of us are being exposed to KBW in these changing times and how we might adapt to the new ways of working."

Title:
Buying Knowledge: Effective Acquisition of External Knowledge
Book published April 2005

Find out more:
"... very valuable reading for anyone who has to buy information or knowledge for business. Sammons lays considerable emphasis on the decision as to whether knowledge should be created internally or bought in, and the comparative costs associated with both approaches."

Title:
Ebook Publishing Success: How Anyone Can Write, Compile and Sell Ebooks on the Internet
Book published May 2005

Find out more:
"... the book is a clear enough instruction manual on how to publish an e-book, covering everything you'll need to take you from conception to selling."

Title:
The New Information Professional: How to thrive in the Information Age doing what you love
Book published May 2005

Find out more:
"Myburgh deals in detail with the political and social aspects of the Information Age, stating that information professionals largely lack political acumen and are seldom politically active. She also discusses the implications of the information divide between the technology rich and poor and the globalisation of information."

Title:
Delivering Digital Services: A Handbook for Public Libraries and Learning Centres
Book published June 2005

Find out more:
"I anticipated a compelling insight into how professionals at the front line of community information provision can realise technology's potential. Profound disappointment followed."

Title:
Enabling End-Users: Information Skills Training
Book published March 2005

Find out more:
"... this book is well structured and full of helpful advice which both new and experienced trainers will be able to apply to their client training programmes. The book's first sentence sums up its practical and affirmative approach: 'end-user information skills training can be fun'."

Title:
Building an Electronic Resource Collection: A Practical Guide
Book published June 2004

Find out more:
"Written for both students and more experienced collection developers and librarians, this book cleverly combines basic coverage while also tackling more complex issues. As 'a practical guide' it really does deliver and will be of great help in the day-to-day work of all those involved in this area."

Title:
Business Information Management: Improving Performance Using Information Systems
Book published November 2004

Find out more:
"Overall, this book is an excellent student textbook relevant to today's Information Management landscape, and also valuable for practitioners as a reference handbook of current standards, frameworks, and models applied to Information Management."

Title:
Accessibility for Everybody: Understanding the Section 508 Accessibility Requirements
Book published April 2003

Find out more:
" ... although weighty, 'Accessibility for Everyone' is an informative and surprisingly entertaining account of the main issues relating to Section 508"

Title:
The Content Management Handbook
Book published January 2005

Find out more:
"It pulls no punches in making it clear that the effective implementation of content management technology across an organisation is a lengthy and involved process. This said, following the practical advice it provides will undoubtedly help ensure that key concerns are addressed, and unpleasant or unexpected surprises minimised, along the way"

Title:
Online Competitive Intelligence: Increase your profits using cyber intelligence
Book published March 2000

Find out more:
"Burwell discusses the benefits of paying for information versus using the Internet for free information. She examines methods for handling projects and seeking information, and gives good examples on ways of defining competitors and the types of intelligence that can be found online"

Title:
Complying with Freedom of Information Legislation: A guide for Practitioners
Book published May 2005

Find out more:
"To those seeking a no nonsense practical guide to implementing Freedom of Information, I would say that the GBP29 for this publication is money well spent."

Title:
Knowledge Management for SMEs - Solutions and Strategies
Book published 2004

Find out more:
"The book is written in a friendly business magazine style, with chapters concluding with summaries, key points and action lists. This helps make the material accessible to everyone. Its core audience though is likely to be among researchers, analysts and those in medium sized companies about to undertake a major knowledge management project. For them, this book is strongly recommended."

Title:
Practical Copyright for Information Professionals: The CILIP Handbook
Book published March 2004

Find out more:
"This book is likely to be a regularly consulted reference volume for library workers, information managers and anyone who manages the use of copyright material and needs an accessible introduction to copyright law."

Home > Bookshelf > Strategy

Title:
Information Auditing - A Guide for Information Managers
Book published March 2005

Find out more:
"Overall, highly recommended, and I can't see how any organization trying to maximize the benefit from its information resources can justify not buying a copy."

Title:
Leveraging Corporate Knowledge
Book published November 2004

Find out more:
"Overall, I found the volume an excellent overview of the research around KM, broadly approached from various disciplines. Make no mistake, despite the practical link to business, it's a scholarly read, but fascinating."

Title:
Find it Online - Online Information Service Provision in the Social Sciences
Book published June 2004

Find out more:
"This book should be very popular with professors teaching library courses related to the social sciences, but it could profitably be read by any library school student. It would also be useful to a library planning or starting an online information service, as well as to any new staff hired for such a department"

Title:
Find it Online - The Complete Guide to Online Research
Book published August 2004

Find out more:
"Even the most experienced web searcher will find new sources and sound guidance in this book. It remains an essential tool that all internet searchers should keep within arm's reach of their computer"

Title:
The Web Library
Book published November 2004

Find out more:
" ... a treasure trove of high- quality websites for research and reference, offered up with a charming puckish sense of humour. If you've ever felt frustrated and overwhelmed at finding high-quality web information then this is the book for you."

Title:
The Visual Culture of Wales: Medieval Vision

Find out more:
"Visual journeys through the period consist of visually attractive screens containing multiple pictures and text, and each picture within is clickable to enlarge up to full screen."

Title:
Weblogs and libraries
Book published September 2004

Find out more:
"it will be of value to anyone with an interest in weblogs, or simply someone who wishes to know rather more about them, particularly those individuals who work in the library and information science field."

Title:
Buying Information Systems
Book published September 2003

Find out more:
"This book covers all stages of buying and implementing off-the-shelf software systems, but particularly majors on the earlier part of the procurement process, where problems are most likely to have their root."

Home > Bookshelf > Strategy

Title:
Web Search Garage
Book published September 2003

Find out more:
"This book explores more aspects of Internet searching than I realized existed"

Home > Bookshelf > Strategy

Title:
Assessing competitive intelligence software: a guide to evaluating CI software 2004
Book published September 2003

Find out more:
"Its appeal lies in its ability to inform and educate not only on the evaluation of competitive intelligence (CI) software, but also on the underlying principles and processes that transform information into intelligence."

Title:
Information Strategy in Practice 2004
Book published February 2004

Find out more:
"Elizabeth Orna's 1999 text "Practical information policies" is regarded as a key text for information managers responsible for auditing information, devising organisational information policies and strategies."

Title:
Evidence-based Practice for Information Professionals: A Handbook
Book published March 2004

Find out more:
"From the extent of references provided, there is little doubt that the book has been well researched."

Title:
Cyberscience: Research in the Age of the Internet
Book published February 2004

Find out more:
"What I found most admirable are the author's broad conclusions, bringing together a wide range of earlier conclusions and attempting to provide a meta-level of remarks."

Title:
Staying Legal: A Guide to Issues and Practice Affecting the Library, Information and Publishing Sectors
Book published October 2003

Find out more:
"'Staying Legal' is a no-nonsense, accessible set of essays designed to provide 'individuals now engaged in information work and the knowledge industries' with sufficient legal background and understanding to carry out their professions responsibly and legally."

Title:
Information Architecture: Designing Information Environments for Purpose
Book published October 2003

Find out more:
"The contributors bring a wealth of real-life experience to he book and both successes and failures of projects are described."

Title:
Managing Your Internet and Intranet Services: The Information Professional's Guide to Strategy
Book published January 2004

Find out more:
" ... served as an extremely useful resource for web professionals generally"

Title:
Developing Web-Based Instruction - Planning, Designing, Managing and Evaluating for Results
Book published September 2003

Find out more:
"... the advice is well thought out, and acts as a neat reminder of areas you thought you were an expert in, with useful hints, tips and new perspectives."

Title:
Essential Law for Information Professionals
Book published August 2003

Find out more:
"... coverage of each subject is comprehensive and most chapters contain links to further information."

Title:
The Knowledge Activist's Handbook - Adventures from the Knowledge Trenches
Book published December 2002

Find out more:
"Those readers who are naturally inquisitive and enjoy seeing ideas turned on their head will find this book a useful reference tool."

Title:
Web Project Management - Maintaining and Evolving Successful Commercial Web Sites
Book published January 2003

Find out more:
"... provides us with the tools to tame the beast and to ensure it develops and (hopefully) succeeds as a commercial entity"

Title:
Implementing Digital Reference Services
Book published December 2002

Find out more:
"It addressed and answered a lot of the questions I had and I found the range of services described interesting. "

Title:
Unstructured Information Management - Search Report from InfoSphere

Find out more:
"... any one involved in selecting a search engine or related product ought to buy a copy of this report at the earliest opportunity"

Title:
Building an Electronic Resource Collection - A Practical Guide
Book published February 2002

Find out more:
"I have no hesitation in recommending this book both as a quick read to get an overview of the subject and also as something to keep as a handy reference tool to refer to when required"

Title:
The Librarian's Internet Survival Guide
Book published September 2002

Find out more:
"For someone who hasn't had time to become an Internet expert, this book is a good introduction, but even experienced surfers will learn useful information about some new Websites."

Title:
Business Darwinism: Evolve or Dissolve
Book published March 2002

Find out more:
"... introduces the concept of Information Mastery as a critical core capability of any modern organisation."

Title:
Web Metrics: Proven Methods For Measuring Website Success
Book published July 2002

Find out more:
"... a leader in a field that is developing into an important but increasingly complex topic."

Title:
Net Crimes & Misdemeanours
Book published August 2002

Find out more:
"... an excellent basis for a course on Internet safety and security, as everybody should be aware of the dangers involved in communicating and doing business via a computer."

Title:
Web of Deception: Misinformation on the Internet
Book published September 2002

Find out more:
"... useful to all searchers, and especially those who are in a position to train others in Internet searching."

Title:
Safety Net: Protecting Your Business on the Internet
Book published April 2002

Find out more:
"... written in plain English, and remains technically accurate without being full of jargon."

Title:
World Without Secrets: Business, Crime and Privacy in the Age of Ubiquitous Computing
Book published May 2002

Find out more:
"... an excellent introduction to contemporary attitudes towards and policies of surveillance."

Title:
Co-operation in Action
Book published April 2002

Find out more:
"The book is useful in sharing the experiences of successful projects and initiatives and offering practical lessons."

Title:
Creating a successful e-information service
Book published June 2002

Find out more:
"... provides some useful examples of checklists for defining what sort of information service you want to create."

Title:
Inside Yahoo!
Book published May 2002

Find out more:
"... an assessable, interesting read for anybody interested in the story of one of the companies that shaped the Internet into how we know it today. "

Title:
Smart Services
Book published April 2002

Find out more:
"... the book does not just focus on traditional competitors but includes discussion on competition from service businesses that appear to be in completely different sectors, government and internal competition, and other types of indirect competition. "

Title:
The Internet Weather
Book published February 2002

Find out more:
"... intended as a guidebook to the perplexed (especially someone thinking of getting into e-commerce in a big way) ... "

Title:
The Internet Legal Guide: Everything you need to know when doing business online
Book published December 2001

Find out more:
"... a common-sense easy to read publication on what is legal and practical when using the net. "

Title:
The Tipping Point
Book published February 2002

Find out more:
"... lively and convincing by drawing his illustrations from all over the place ... "

Title:
Making It Personal: How to Profit from Personalization without Invading Privacy
Book published November 2001

Find out more:
"... vividly illustrates the advantages B2B organizations should gain from investing time and resources in customer relationship management. "

Title:
Making It Personal: How to Profit from Personalization without Invading Privacy
Book published October 2001

Find out more:
"I found this book absolutely fascinating, and didn't want to put it down. "

Title:
Internet Prophets - Enlightened E-Business Strategies for Every Budget
Book published January 2002

Find out more:
"If you work in a a small to medium sized company wanting to venture online then you should read it, all the way through. "

Title:
A Simple Guide to Writing for your Website
Book published April 2001

Find out more:
"... a useful little book to have on your desk ..."

Title:
Capitalizing on Knowledge: from E-Business to K-Business
Book published June 2001

Find out more:
"... provides good ideas to those thinking about a k-business ..."

Title:
Poor Richard's Creating eBooks
Book published September 2001

Find out more:
"Anyone who wants to take part in an electronic publishing venture ... will find subjects of interest here ..."

Title:
E-Business to the Power of 12: The Principles of .Competition
Book published December 2000

Find out more:
"There is a gap in the market for a book describing the theoretical framework behind eBusiness ..."

Title:
Improving Data Warehouse and Business Information Quality
Book published March 1999

Find out more:
"... if it doesn't improve your 'bottom line', you'll get your money back ..."

Title:
"Weaving the Web" and "How the Web was born"
Book published October 2000

Find out more:
"These books are very different, but together they provide an excellent picture of the Web's origins and development ..."

Title:
Poor Richard's Building Online Communities
Book published September 2000

Find out more:
"... contains much useful information, but advanced Web users looking for help in creating communities, as promised in the title, may lose patience ..."

Title:
Designing Web Usability
Book published January 2000

Find out more:
"... Nielsen's insight into usability and its application brings to life a topic too often neglected in favour of flashy design ..."

Title:
Four books about eBusiness

Find out more:
"... typical of a spate of books that have appeared in the last 12 months ..."

Title:
Done Deals
Book published October 2000

Find out more:
"... an interesting summary of the world of US venture capital ..."

Title:
Organising Knowledge
Book published June 2000

Find out more:
"... a good grounding for students of information management ..."

Title:
Common Knowledge
Book published March 2000

Find out more:
"... I would recommend this book both to managers starting out on the KM path, and also to experienced KM practitioners that are looking for new models for KM strategy development. ..."

Title:
Leading the Revolution
Book published August 2000

Find out more:
"... an engaging, inspirational book, written in an energetic and informal style ..."

Title:
The E-Commerce Question And Answer Book
Book published December 1999

Find out more:
"... a clear, succinct and straightforward approach that actively encourages taking action and helps de-mystify common worries ..."

Title:
MetaCapitalism: The e-Business Revolution and the Design of 21st-Century Companies and Markets
Book published July 2000

Find out more:
"... a clear, intelligent attempt to understand the effects new technologies will have on the business world ..."

Title:
net.people - The Personalities and Passions Behind the Web Sites
Book published May 2000

Find out more:
"... an ideal book to dip into when you're in need of inspiration and encouragement ..."

Title:
Customer Service on the Internet
Book published June 2000

Find out more:
"Jim Sterne gives many examples of companies that have got it wrong ..."

Title:
The Cluetrain Manifesto
Book published May 2000

Find out more:
"If you never read books, read this one anyway."

Title:
Internet Business Intelligence
Book published March 2000

Find out more:
"a compact guide to building a business intelligence system"

Title:
Internet Ethics
Book published February 2000

Find out more:
"This book challenges both the half baked theories of Internet trollers and dilettantes, and the more considered views of professional thinkers."

Title:
NetSlaves
Book published October 1999

Find out more:
"... the victims of the exploitation are often guilty of naivete ..."