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Home > Bookshelf > Strategy

Unstructured Information Management

Purchase options:
* InfoSphere

Details:
* Published by InfoSphere

* Written by Magnus Stensmo and Mikael Thorson

Title:

Unstructured Information Management - Search Report from InfoSphere

Review:

Don't be put off by the title of this review. The subtitle to this 110 page report is "An overview of the Enterprise Search, Text Analysis and Visualization Market" and if I were a lazy reviewer I'd stop at this point and recommend that any one involved in selecting a search engine or related product ought to buy a copy of this report at the earliest opportunity.

However, FreePint insist that they need 500 words for a review, so here are another 440. The report is published by the Swedish consultancy Infosphere AB <http://www.infosphere.se> and I doubt that you will have heard of them. The company offers risk and opportunity assessments, strategy consulting, knowledge technology consulting and political risk services. Infosphere is based in Stockholm and was founded in 1999 (the same year as my company, Intranet Focus - a good year!). The authors of this report, Magnus Stensmo and Mikael Thorson, both come from research groups at IBM working on retrieval and knowledge management, and it shows in the very high level of analysis that they provide on the technology of search, and on the search industry.

The report has three main sections. The first is an introduction to the problems of searching unstructured information, useful to give to managers who regard Google as the only search engine worth talking about. This is followed by an overview of the main functionalities of search, analysis, categorisation and visualization products, which is easy to understand by readers without a background in information science. In the final section, the authors profile 40 vendors of search, text analysis and visualisation software. Note, however, that this report is about enterprise search, and not public Web search.

For each company there is a very useful one-page summary that sets out the products and technology they offer, financial information and an over SWOT-style assessment of the vendor. There are also a number of comparison charts for the search and retrieval, information extraction, categorisation, clustering, taxonomy management and visualisation sectors.

There is simply no other source of this information. Even the major IT market analysts (such as Forrester and IDC) do not go into this level of detail. In addition, the report is well written, can be understood without any IT knowledge (the emphasis is on what the products do, not how they do it) and is elegant enough to be presented to a senior manager when the time comes to ask for budget. And the budget required for this report is 295 Euros or US$325. The report can be ordered and downloaded as a PDF from the Infosphere Web site <http://www.infosphere.se/extra/news/?module_instance=2&id=31>.

To complement the report, the company has also set up a weblog at <http://www.unstruct.org> which, in effect, updates the report and also provides a forum for news and views on the unstructured information management market. There are some missing vendors, notably Mondosoft and Isys-Odessey, and there is little discussion of multi-lingual retrieval. I would also like to have seen more on IT platform requirements. But these are small concerns and I have no hesitation in recommending this report to any organisation trying to make sense of enterprise search.

Read a sample section of this report and purchase it online at: <http://www.infosphere.se/extra/news/?module_instance=2&id=31>

Free Pint Reviewer:

Martin White is Managing Director of Intranet Focus Ltd., <http://www.intranetfocus.com> which he established in 1999. Martin consults on the design and management of intranets and extranets, and the specification and selection of content management systems. He is a member of the Editorial Board of the International Journal of Information Management and since 2001 has written a monthly column on intranet management issues for the US magazine EContent <http://www.econtentmag.com>.

He is a Visiting Professor at the Department of Information Studies, University of Sheffield and is a member of the Advisory Board of the CMS Evaluation Laboratory at the iSchool, University of Washington, USA.

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