I know this question is slightly off on a tangent (PC rather than web), but I'm the end of the road on trying to find a reference (any reference) on a statistic I have heard and want to use in a paper I'm writing to my Exec. The questions is:
Does anyone know of any statistic that gives a 'good practice' ratio of IT support staff to non-tech staff? I have heard that it is 1 to 40 but I cannot find a reference to this anywhere.
I would greatly appreciate any help anyone can provide
Thanks Allan
We are quite hardware/software heavy and deal a lot with remote workers and our satellite offices as well as ...
Paula Owen
17/01/02 09:55
15144
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