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 Accessing networked Word97 documents
Author:Nick Guy
Date:Monday, 24th Jun 2002 14:58
Views:2,936 (excluding Digests and RSS feeds)
Category:Computers and Software
URL:http://www.freepint.com/go/b18452

We are working in Word97 on Windows NT on an NT network.

We have a few documents on our system that we set to "prompt for read-only" - ie the user is prompted on opening as to whether read-only access will be sufficient. This is to avoid documents that are frequently consulted and frequently edited being tied up for long periods of time.

For most users, this works OK. The editors can generally get in to edit, and the rest of us can get in to read. However, a few users find that their access is consistently blocked. When they try to open the document, instead of the prompt about read-only, they get the following error message:

Window title: Microsoft Word
Icon: Yellow warning triangle
Message: Word cannot open the document.
Try one or more of the following:
On the file menu, click Open to open the document. (which is what they're trying)
Make sure the document has a .DOC extension. (which it has)

If we take the prompt option off, they can access the document fine, so they obviously have Windows access to it.

Any suggestions?

Thanks,

Nick Guy

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Start New
Topic Author Date ID
  Accessing networked Word97 documents
We are working in Word97 on Windows NT on an NT network. We have a few documents on our system that ...
Nick Guy 24/06/02 14:58 18452
   Re: Accessing networked Word97 documents
I had the same problem with Word documents on XP machine. It seems to me I found the solution and expanation ...
ALK 16/08/02 09:07 19353
    Re: Accessing networked Word97 documents
Thanks for your suggestion regards Nick Guy
Nick Guy 16/08/02 09:35 19358
   Re: Accessing networked Word97 documents
We had the same problem. The cause is as follow : to open the document, Word tries to create a temp ...
Vincent Maes 12/07/02 12:38 18788
   Re: Accessing networked Word97 documents
Well, hmm... I'm not sure what's going on, but may I suggest a small band-aid solution: If it's only 2 people, ...
Jim Provost 28/06/02 14:51 18564
    Re: Accessing networked Word97 documents
Thanks for the idea Nick Guy
Nick Guy 03/07/02 11:58 18619
   Re: Accessing networked Word97 documents
Hmmm... initially my guess is they can't read the document while others have it open to edit. Have you ...
Jim Provost 26/06/02 22:08 18503
    Re: Accessing networked Word97 documents
Thanks for the idea. Yes we have checked and it's not just when people are editing. And yes, ...
Nick Guy 28/06/02 10:34 18535
     Re: Accessing networked Word97 documents
It sounds like you have probable causes: 1) The installation of Word on these two machines that is at fault. 2) The ...
Anandan Tanabalan 01/07/02 17:27 18587
      Re: Accessing networked Word97 documents
Thanks for the suggestions which we understand Nick Guy
Nick Guy 03/07/02 12:00 18620
       Re: Accessing networked Word97 documents
Thanks for your help. Regards Nick Guy
Nick Guy 25/07/02 11:19 18949

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