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| Start New | Message Index | Flat View |
| Making a Library Pay |
| Author: | Celia Prentice |
| Date: | Wednesday, 11th Jun 2003 16:22 |
| Views: | 2,071 (excluding Digests and RSS feeds) |
| Category: | Information Issues | | URL: | http://www.freepint.com/go/b24110 |
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I manage the Knowledge Centre of a membership organisation. Access to the Knowledge Centre is free to members as part of their membership package. As ever I am having to justify my existance, and the cost, of providing this service. My gut feeling, based on experience, is that it is very difficult for this type of service cover its costs.
Does anyone know of any research or articles that address this issue or discuss how to measure the "value" of this benefit to members ?
Are there any examples of membership Information Services that are self funding ?
Can anyone share their experiences of justifying this type of information service ?
I am sure this is an issue many Information Professionals must have faced.
All comments greatly appreciated
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| Start New | |
| Topic |
Author |
Date |
ID |
 | Making a Library Pay | | I manage the Knowledge Centre of a membership organisation. Access to the Knowledge Centre is free to members as part ... |
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Celia Prentice |
11/06/03 16:22 |
24110 |
 | Re: Making a Library Pay | | Hi Celia
I am responding to one part of your posting as a user of such services that are invaluable to ... |
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Gail |
17/06/03 11:17 |
24186 |
| | Re: Making a Library Pay | | SIDEBAR. Customer count.
I would hope you're doing an hourly customer count, indicating in your activity records the customers you're ... |
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Edw. Stollery |
14/06/03 04:52 |
24149 |
Please note: The reply form is not showing because the posting is older than six months or the thread is locked. Please start a new topic or contact the forum administrator.
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