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 Information auditing of information products
Author:Liz Orna
Date:Thursday, 12th Feb 2004 11:25
Views:1,744 (excluding Digests and RSS feeds)
Category:Information Issues
URL:http://www.freepint.com/go/b27596

Has anyone applied information auditing to looking at the information
products which organisation create?

I'm writing a book (working title: Making Knowledge Visible) about how
organisations can get better value from their 'information products' - ie
the visible products (electronic or printed) through which they present
information for use to their inner or outside worlds.

I'm suggesting that information auditing makes a good starting point,
because experience shows it's a sound method for a) working out what should
be happening, and b) finding out what is actually happening - and it's a
flexible tool that can be applied in many contexts.

I've worked on one recent information audit in which information products,
and the experience of their users in using them, were a main focus. I'd
like to hear about any others that readers may know of, because throughout
the book I'm illustrating the ideas I suggest with stories and examples
drawn from real life.

Replies can be on or off-list.


Liz Orna

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  Information auditing of information products
Has anyone applied information auditing to looking at the information products which organisation create? I'm writing a book (working title: Making Knowledge ...
Liz Orna 12/02/04 11:25 27596

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