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Start New  |  Message Index    |  Flat View  
 Intranets in Government
Author:Alan Reynolds
Date:Friday, 19th Nov 2004 12:59
Views:2,117 (excluding Digests and RSS feeds)
Category:Information Issues
URL:http://www.freepint.com/go/b30650

I have just won a contract to advise on the information content of - among other things - an Intranet to be set up in a small Government agency. I have never myself worked in any body which had its own intranet, so have no first hand experience of using one.
Can anyone point me to any published research in this area? I imagine that there are lots. In particular, I am interested in knowing what types of info users find it helpful to have on an intranet (e.g. internal telephone lists, announcements of pay rises, etc), and what systems can be used to track who is / is not using the system and how often. It occurs to me that Intranets might be a better source of static information to be consulted when needed (e.g. allowances for travel) and that e-mails are better as an alerting mechanism. Would other readers agree?
All thoughts gratefully received.
Alan

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Topic Author Date ID
  Intranets in Government
I have just won a contract to advise on the information content of - among other things - an Intranet ...
Alan Reynolds 19/11/04 12:59 30650
   Re: Intranets in Government
May I recommend a publication by a fellow FreePinter. Its called "Knowledge Management in SME's - Solutions and Strategies" and ...
Bradders 23/11/04 14:01 30699
   Re: Intranets in Government
Well I guess that Intranet is just another communication tool within a large and busy organisation. In my experience, it's ...
Lari Law 21/11/04 22:22 30675
    Re: Intranets in Government
Lari Thanks for those thoughts. Sorry to be slow in saying so; I leave Friday to conduct this study. ...
Alan Reynolds 23/11/04 17:51 30710
   Re: Intranets in Government
There is in fact virtually no reliable published research on the information content of intranets for the simple reason that ...
Martin White 19/11/04 13:22 30651
    Re: Intranets in Government
Martin Very good to hear from you again. As you will be aware of my own background in UK Government information services, ...
Alan Reynolds 19/11/04 14:59 30661
     Re: Intranets in Government
Alan. I spent three years looking after the website of the City of Melbourne, Australia - 6000 pages of tangled, badly-presented ...
Tamsin Stanford 22/11/04 05:44 30676

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