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| Start New | Message Index | Flat View |
| Email policy |
| Author: | Tony Franks |
| Date: | Friday, 22nd Sep 2006 15:29 |
| Views: | 2,405 (excluding Digests and RSS feeds) |
| Category: | Communications and Publishing | | URL: | http://www.freepint.com/go/b64942 |
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I work for a government agency with a mature eMail system of some seven years standing.
We find that gradually but increasingly we are using eMail for more substantial purposes, to do with contractual, legal and commercial transactions.
As a mature system, many individual staff members have - over many years - developed various different systems to file, archive, delete or save as documents, the various "mission critical" and business records that these days might exist only as email.
Or not. As many, if not more members of staff, have the same approach to eMail as they do to paper documents. Freepinters might have come across the concept of "Pilers and Filers" or "Lumpers and Splitters" as relates to paper documents, well the same can be seen relating to eMail.
And some treat email as completely ephemeral and after replying or dealing with it, they delete it!
My question is simply, has any Freepinter had experience of this - what were the issues and obstacles - and what solutions have worked / might work.
I am essentially looking for a behavioural change here, I know that the right Client/Server or EDMS could solve this problem, but we won't be in a position to make that kind of change for a year or two, and I'd like to have something to offer now.
Tony Franks
Data Specialist |
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| Start New | |
| Topic |
Author |
Date |
ID |
 | Email policy | | I work for a government agency with a mature eMail system of some seven years standing.
We find that gradually but ... |
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Tony Franks |
22/09/06 15:29 |
64942 |
 | Re: Email policy | | Hi Tony,
This is a real problem that really hasn’t been addressed properly yet. I have run 2 large businesses before ... |
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Dean Spencer |
26/09/06 20:40 |
66221 |
| | Re: Email policy | | Thanks Dean,
I like the idea of templates but I know there would be heavy resistance!
I'm thinking there is going to ... |
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Antony Franks |
26/09/06 20:48 |
66224 |
| | Re: Email policy | | One further point that may be relevant probably depends on how antiquated your company IT is: having only recently joined ... |
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Don Bradley |
29/09/06 11:09 |
66768 |
| | Re: Email policy | | I had a similar quandary at our place, particularly with people who not only deleted the email from their inbox, ... |
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Paul Bradney |
26/09/06 18:10 |
66189 |
| | Re: Email policy | | If You find cannot install the Personal Folders Backup add-in for Outlook 2000 or for Outlook 2002 go to ... |
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John Roy |
05/10/06 16:06 |
67936 |
| | Re: Email policy | | For the record we use Novell Groupwise, all add-ins for personal backup would be an additional cost that will not ... |
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Tony Franks |
06/10/06 15:20 |
68225 |
| | Re: Email policy | | Hi Tony,
I'll keep this fairly brief so as not to bore Freepinters as this is my livelihood; I am a ... |
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Eldin Rammell |
24/09/06 16:46 |
65509 |
| | Re: Email policy | | Hi Eldin,
With respect, your reply only served to confirm what I knew already, although you've broadened it out a fair ... |
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Antony Franks |
24/09/06 19:34 |
65549 |
| | Re: Email policy | | Dear Tony,
You asked for concrete examples, here are my two pennorth:
About ten years ago in an effort to address ... |
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JN Williams |
07/10/06 10:14 |
68304 |
Please note: The reply form is not showing because the posting is older than six months or the thread is locked. Please start a new topic or contact the forum administrator.
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