The interpersonal problems that occur in organisations can often
happen simply because an individual is unable to sense and maintain the appropriate
degree of personal formality in a situation. This workshop looks at self-awareness
and how it conditions communication. Techniques for effective use of verbal
communication will be explored. The course includes time for the discussion of
specific work place situations.and will be led by Keith Trickey, part time lecturer
at Liverpool John Moores University and freelance trainer. Keith has developed a
range of innovative training using techniques from NLP (neuro- linguistic
programming) and his own research in emotional management.
Organizer
Business Information Service, Manchester Business School
