This conference is aimed at all information professionals and provides a
choice of workshops aimed at informing and developing skills in a variety of
non-theoretical areas. It will be addressed by Marion Huckle, Head of
Professional Qualifications, CILIP and By Christine May, MSP, Chair of SLIC.
In the morning delegates will be able to choose between the following:
"Managing Your (Difficult) Customer" and "The Open Access Debate" and in the
afternoon between "Service Impact Management" and "Adapting Old Skills to
New"
All Welcome.
Cost: £85 (member) or £105 (non-member), including all refreshments.
£55 per 1/2 day, morning or afternoon, including lunch.
To book your place please contact:
Paula Argo,
Development Officer
01224 313398
or email info@grampianinfo.co.uk
